Shipping is done first class with Royal Mail. Orders are ideally dispatched within 24 hours. We ship internationally but do not cover the cost of duty or tax incurred at destination. Shipping prices are calculated by weight, size and destination at check-out. If you would like a package 24 express post or next day couriered please contact us.
We pride ourselves on the quality and craftsmanship of our tea and ware. If you are not satisfied with your purchase please contact us within ten working days of receipt and we will do our best to remedy any issues.